Shipping Policy
Last updated: July 30, 2026
Thank you for shopping with Veloura Beauty. We are committed to processing and shipping your orders as efficiently as possible.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders are not normally processed or shipped on weekends or public holidays.
During holidays, promotions, or periods of high order volume, processing may take additional time.
Shipping Time
Estimated delivery time is generally 3–7 business days after the order has been processed and shipped.
Delivery times are estimates and may vary depending on the destination, carrier delays, weather, holidays, or other circumstances outside our control.
Shipping Confirmation
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information when tracking is available.
Please allow some time for tracking information to become active after the order has been shipped.
Shipping Address
Please make sure that your shipping information is correct and complete when placing your order.
Veloura Beauty is not responsible for delays or additional costs resulting from an incorrect or incomplete shipping address provided by the customer.
If you notice an error in your shipping address, contact us as soon as possible at:
armantariq397@gmail.com
We will try to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
Delayed or Lost Orders
If your order is delayed, please first check the tracking information provided by the shipping carrier.
If you believe your order has been lost or has not arrived within a reasonable period after the estimated delivery date, please contact us at:
armantariq397@gmail.com
We will review the shipment and assist you as appropriate.
Damaged Packages
If your package arrives damaged, please contact us as soon as possible and provide your order number and photographs of the damaged package and product.
We will review the issue and determine the appropriate resolution.
Shipping Restrictions
Some products may have shipping restrictions depending on the destination and applicable laws or carrier requirements.
If an order cannot be shipped to a particular location, we may contact the customer regarding the order.
Contact Us
If you have any questions about our shipping policy, please contact:
Veloura Beauty
Email: armantariq397@gmail.com